Saturday, June 11, 2011

93/60 " E-mail Roleplay"

* Language Point : Give some advice. Problem solve
* Objectives of Lesson
                     Students will be able to learn how to write the e-mail.
                     Students will be able to learn a bussiness language.
* Materials : Role-play worksheet (E-mail form)

“E-mail Roleplays”, Use e-mail as part, or all, or a roleplay activity. You can use it to establish a relationship before characters meet, for example an exchange of letters before a business meeting; and you can use it as the focus of the activity itself, for example the resolution of a difficult problem by correspondence.

Setting  : You are a sales representative working in Sayit. One day you have got a letter of complain. Read the letter below. Send e-mail to the customer.  How could you resolve the problem?


 Ms. Arlington,

 Few days ago I had bought a stereo system from Sayit instead of buying it from Elector, where my family and all relative always chose to buy most of their electronics such as T.V., Radio, Microwave, etc. My parents kept telling me not to buy it from Sayit because they said Sayit is way too expensive for what their products can offer. And I guess they are right. It is a decision I truly regret. The stereo I bough was SP 550 series which is supposed to one of the newest and best in sound quality and other abilities it has. However, it seems to be no diferent from one of my cousin's stereo which is from Electro, the PS 6000 series, and it is half the price of the one I bought. Am I the only one feeling this way about the SAyit's SP 550 stereo systems? I am so upset!

Matt Phillips
Sayit Customer




* Mission Complete : Writing e-mail

 



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